Support & Training
Core Support Features
In-House Marketing and Lead Generation
When you franchise with 911 Restoration, we'll have customers flowing to you. Our in-house marketing team with a multi-million dollar marketing system works with Google, Bing, and leading industry directories to perform lead generation in your community.
24/7 Customer Service Center
Problems don't wait for business hours, especially when your franchise is on call 24/7. That's why we're available 24/7 too, ready to answer any questions and support you as quickly and efficiently as you support your customers.
National Partner Support
911 Restoration partners with top industry equipment vendors. Get exclusive discounts from industry giants like Home Depot, Lowes, Aramsco, and more! Get the equipment you need at affordable rates.
911 Restoration University
Training and Initial Support
We start strong with our industry-leading onboarding program. At 911 Restoration University, you'll gain:
- Hands-on experience in restoration services
- Customer interaction training
- Operational excellence guidance
Technology Support
Business Management Tools
Access industry-standard software solutions to manage your restoration business efficiently. We provide guidance on using these tools to streamline your operations.
Digital Security
We help you implement best practices for protecting your business and customer data, ensuring your digital operations are secure and compliant.
Marketing Support
Local SEO
We optimize online strategies to help customers find you fast. From launching your grand opening to managing local campaigns, our expert team ensures your phone keeps ringing.
Digital Advertising
Our marketing team handles lead generation, finding people in your community who might be looking for your services, allowing you to focus on tackling property restoration.
Brand Recognition
Benefit from our established brand presence and marketing strategies that help you stand out in your local market.
Operations & Support
Operational Support
Need advice on growing your business? Facing a challenge on the job? Our operations team is available 24/7 to provide real-world solutions. From hiring your first employee to streamlining your daily processes, we're just a phone call away.
Learn From the Best
As a starting franchise, we'll pair you with a multi-million dollar franchise owner within our network who can help give you their tips for success. They'll teach you the ins and outs of running your restoration business.
Ready to Join the 911 Restoration Family?
Get access to our comprehensive support system and build your successful restoration business with confidence.
Start Your Journey Today