Our Culture

A Network of Owners Who’ve Got Your Back

Every year, 911 Restoration owners come together to learn, sharpen their edge, and build the kind of peer relationships most entrepreneurs spend years trying to find. Here’s a look inside our culture.

What We Believe

People First

Our business runs on people who show up in a crisis. So we build our team of owners with that in mind: people who listen to the customer, who value trusting their colleagues, who bring their best selves to their work.

Know Your Team

We get to know each owner’s strengths, goals, and what they’re passionate about.

Every Voice Is Heard

Some of the best ideas come from the people closest to the work. We listen, encourage collaboration, and make sure voices are truly heard.

Ownership & Autonomy

We give our owners room to make decisions in their roles. It builds trust, confidence, and a real sense of ownership.

Connected to the Vision

We encourage everyone to connect with how their work fits the bigger picture, and how they can keep growing, and how to exceed their goals, and live their personal dream for their business.

We Show Up for Each Other

You are never building alone. Experienced owners share what works, trade advice, and step in when someone needs a hand, so every owner has a real network to lean on.

Always Growing

We never settle for good enough. We research, adapt, and innovate continuously with our owners, so our network and each franchisee keeps moving forward.

2025 National Convention

Myrtle Beach, South Carolina

Our most recent gathering brought the network together in Myrtle Beach for a few days of training, connection, and celebrating another year of growth.

2023 National Convention

Marina del Rey, California

Franchisees from across the network gathered in Marina del Rey for our National Convention, a few days of learning, connection, and celebrating how far this network of owners has come.

Ready to Build Your Empire?

911 Restoration has opened protected territories across the U.S. and Canada. Come build something big alongside owners who’ve done it themselves, and want to see you win too.