People First
This industry runs on people who show up in a crisis. So we build our team the same way we run a job site: trust each other, own the work, and listen to the field.
Know Your Team
We get to know each person’s strengths, goals, and what they’re passionate about — not just their job title.
Every Voice Is Heard
Some of the best ideas come from the people closest to the work. We listen, encourage collaboration, and make sure voices are truly heard.
Ownership & Autonomy
We give our team room to make decisions in their roles. It builds trust, confidence, and a real sense of ownership.
Connected to the Vision
Everyone understands how their work fits the bigger picture — and how they can keep growing within the company.
Referrals From Within
When people feel engaged, they become advocates — referring others who share our values and strengthening the whole network.
Always Growing
We never settle for good enough. We research, adapt, and innovate continuously so our team and franchisees keep moving forward.
Myrtle Beach, South Carolina
Our most recent gathering brought the network together in Myrtle Beach for a few days of training, connection, and celebrating another year of growth.
Marina del Rey, California
Franchisees from across the network gathered in Marina del Rey for our National Convention — a few days of learning, connection, and celebrating how far the family has come.
Want to Be Part of the Family?
911 Restoration is opening protected territories across the U.S. and Canada. Come build something with a team that has your back.