At 911 Restoration, we are looking for more than financial backing. We want unique, hard-working people who want to be their own boss, along with caring and dynamic individuals who are focused on more than just the bottom line. Being a franchise owner with 911 Restoration means bringing spirit and dedication to learning, growing, and improving the communities you serve.
The restoration industry is large and growing, and with increasing natural disasters, extreme weather, and aging homes, franchise owners are needed throughout their area to provide quality restoration services. Beyond the daily work of water damage services, fire cleanup, mold remediation, and disaster restoration, a 911 Restoration franchise owner also offers safety and peace of mind to people who have suffered a personal tragedy.
Here is what we look for in our new franchise owners.
Short answer
The best 911 Restoration franchise owners are dedicated and hands-on, open to learning regardless of prior experience, genuinely caring toward customers in crisis, and eager to be part of a supportive network rather than operating alone. Restoration experience is welcome but not required.
Dedicated and Determined Franchise Owners
More Than Getting the Job Done
A good 911 Restoration franchisee is passionate about working with a trusted, recognizable brand and invested in the company's future. We want owners who help shape our team and business strategy as we grow together, people who are not satisfied with simply completing the work but want to lead within the restoration industry. That means setting realistic long-term goals and having the business savvy to grow and adapt as restoration needs change.
Staying Involved Day to Day
Being a good franchisee means more than showing up for important meetings. It means understanding what is happening in your business, staying involved in daily operations, and communicating regularly with your team to create a seamless customer experience. Customers and employees should be able to see your dedication to the business and what you stand for.
A Fresh Start Attitude: Willingness to Learn and Adapt
Every Background Is Welcome
911 Restoration welcomes anyone interested in the restoration industry, whether you have years of experience, are a new entrepreneur seeking a growing opportunity, or run an existing contractor business looking for a change. Wherever you are starting from, we want owners who are excited to learn and align with our goals and practices.
What Makes 911 Restoration Different
What makes 911 Restoration a strong franchise opportunity is an ongoing commitment to improving how restoration services are performed across the U.S. and Canada. We provide continuous training and tools to help franchisees build a successful business.
Support Built Into Every Level
We encourage open communication and feedback throughout the franchise model. Franchising means being part of a network, not a solo operation, and 911 Restoration backs that with real support:
- ✓Regional Operational Directors available in your area for ongoing guidance and training
- ✓A mentorship match with an established, successful franchisee to learn operational tips and strategies
- ✓Custom-built lead generation technology and a substantial marketing platform to support daily operations
We also encourage every franchisee to be creative, finding new ways to improve restoration services and make their mark on the company.
Caring and Compassionate to Make a Difference
More Than Technical Expertise
Being part of a restoration franchise means more than knowing the latest water damage, fire cleanup, mold remediation, and disaster restoration practices. It also means helping homeowners and business owners through a personal tragedy. When someone experiences water damage or another unexpected disaster like a fire, much of their sense of security can feel destroyed along with their property.
Building Real Connections
As a local restoration expert, your role goes beyond being responsive and knowledgeable. Forming real human connections with each customer provides hope, empathy, and peace of mind during a difficult time. With kindness and a quick response, a franchise owner can make a genuine, positive impact throughout their community.
911 Restoration is proud to serve customers across the U.S. and Canada with highly responsive teams and same-day service, designed to quickly assess needs and restore daily life with minimal disruption.
What We Look for in a New Franchise Owner
Bringing it all together, a strong fit for 911 Restoration is someone who is:
Dedicated
Committed to building a long-term, hands-on business rather than a passive investment.
Adaptable
Open to learning and adapting, regardless of prior restoration experience.
Caring
Genuinely focused on helping customers through difficult, stressful situations.
Collaborative
Excited to be part of a supportive network rather than operating alone.
Become a 911 Restoration Franchise Owner
If you would be a great addition to our growing network, we would love to hear from you. We build long-lasting, trusted relationships with dynamic, caring, and dedicated leaders across the U.S. and Canada, backed by a proven, growing franchise model.
Or call (877) 643-5766 to speak with our franchise team.
Frequently Asked Questions
Do I need restoration experience to become a franchise owner?
No. 911 Restoration welcomes experienced restoration pros, first-time entrepreneurs, and existing contractors alike. A willingness to learn, strong leadership, and genuine care for customers matter more than a trade background, and we provide continuous training.
What qualities make a successful 911 Restoration franchisee?
Dedication to a hands-on business, adaptability, genuine compassion for customers in crisis, and a desire to be part of a supportive network rather than operating alone.
What support do new franchise owners receive?
Owners get Regional Operational Directors for ongoing guidance, a mentorship match with an established franchisee, and custom-built lead generation technology backed by a substantial marketing platform.