Press & Recognition

911 Restoration in the News

National media, industry trade publications, and award programs tracking the growth of one of the country’s fastest-expanding restoration franchise brands.

42
Editorial Placements
3
Major Industry Awards
Categories:AwardFeaturePress ReleaseIndustry Insight
2025

The 2025 Restoration Industry Leaders Review: 911 Restoration

Cleanfax featured 911 Restoration in its 2025 Restoration Industry Leaders Review, profiling the brand’s growth trajectory, operating philosophy, and the long-term success formula behind one of the country’s most recognized restoration franchises.

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2024

Expanding Your Home Service Portfolio: Why a Restoration Franchise is the Perfect Addition

Industry feature making the case to plumbing and HVAC professionals for adding a restoration franchise to existing home service portfolios. Coverage of the categories where restoration provides the strongest cross-sell economics.

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911 Restoration Celebrates Milestone with 10 New Franchise Agreements Signed Across U.S. & Canada

Year-end growth announcement covering 10 newly signed franchise agreements spanning markets in the United States and Canada. The release reached an audience of more than 28 million through Newsbreak alone, with additional coverage across major franchising and trade outlets.

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NewsbreakFranchising.comCleanfaxC&R MagazineFranchise Canada Magazine

From the Ground Up: Catching Up with 911 Restoration’s Miri Offir

Year-end leadership profile examining how 911 Restoration scaled across the U.S. and Canada under CEO Miri Offir, with a focus on the operational and cultural decisions driving franchisee retention and growth.

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Miri Offir Named Gold Award Winner: Woman of the Year, Franchising

CEO Miri Offir received the Gold Stevie Award in the Women of the Year, Franchising category, recognizing her leadership of 911 Restoration and her impact on the franchising industry. The Stevie Awards are among the world’s most respected business honors.

About the award

Miri Offir Named to the 50 Women of Wonder (WOW) List

Franchise Dictionary’s annual list recognizing female franchisors who are empowering other women in business and disrupting their respective industries. The honor places Miri among the most influential women shaping franchising today.

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911 Restoration Ranked No. 336 on the Franchise Times Top 400

First-ever placement on the Franchise Times Top 400, the authoritative annual ranking of the largest U.S.-based franchise companies measured by global systemwide sales across both company and franchised units.

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Prioritizing Human Need in Restoration: How to Bring Empathy, Relationship Building, and Communication to the Field

Thought leadership article in the official magazine of the Restoration Industry Association on operationalizing empathy and clear communication during high-stress restoration jobs.

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Building a Recession-Resistant Restoration Business

A look at why restoration is one of the most recession-resilient categories in home services, with practical guidance on positioning a restoration business to thrive through economic cycles.

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Entrepreneurial Lessons from a Veteran’s Fresh Start in Restoration

Franchisee profile of Dustan White, owner of 911 Restoration of Central Missouri, on his transition from carpet cleaning to operating a family-owned and operated mobile restoration franchise.

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911 Restoration Slated to Open in 10 New Territories by End of Q2

Mid-year growth announcement signaling rapid franchise expansion across 10 new U.S. markets, picked up across leading franchising and restoration trade outlets.

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Franchising.comCleanfaxRetail & Restaurant Facility BusinessC&R Magazine

911 Restoration Launches Claims Integrity Program

Industry-first program announcement raising standards in insurance claims handling. The Claims Integrity Program defines a transparent, ethical baseline for how 911 Restoration franchises engage carriers and homeowners during the claims process.

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Restoration & RemediationFranchising.comCleanfaxC&R MagazineBuilding Services Management

The CEO of a Disaster Restoration Company on How the Business Has Changed: Today, at Least 50% Is About the Emotional Damage

Major Entrepreneur profile examining how 911 Restoration redefined disaster recovery around emotional support, not just physical damage. The piece spotlights a service philosophy that has come to define the brand.

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911 Restoration Appoints Franchise Veteran Ken Sussex to Executive Team

Announcement of Ken Sussex joining as head of franchise development, signaling continued investment in the executive bench supporting franchisee growth and operations.

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Restoration & RemediationFranchising.comCleanfax

In Her Own Words: 911 Restoration CEO Miri Offir Started as the Office Manager

First-person career-journey feature in BizWomen, tracing Miri’s rise from office manager at 911 Restoration to CEO. Combined digital and print reach exceeded 14 million across The Business Journals network.

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How Restoration Brands Can Balance a Mutually Beneficial Relationship With Insurance Companies

Industry article on building durable, ethical relationships between restoration providers and insurance carriers. Published in Cleanfax, the leading trade publication for cleaning and restoration professionals.

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Leading From the C-Suite: Miri Offir of 911 Restoration On Five Things You Need to Be a Highly Effective C-Suite Executive

In-depth leadership profile in Authority Magazine’s executive interview series, where CEO Miri Offir outlines five operating principles behind effective C-suite leadership. The piece reached more than 79 million readers, the most widely seen 911 Restoration story of the year.

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See why owners are joining 911 Restoration

Explore franchise opportunities in markets across the U.S. and Canada and learn what drives the brand the press keeps writing about.

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