Legal
Privacy
Policy
How 911 Restoration collects, uses, and protects your personal information.
Effective Date: January 19, 2026
911 Restoration (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information obtained through our website, contact forms, and communications.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Phone number
Email address
Property or service-related details submitted through our forms
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and service requests
Provide customer support and operational communications
Coordinate appointments and service updates
Communicate with you via email or phone calls
Send SMS messages only when you have explicitly opted in
3. SMS Communications
If you choose to opt in to receive SMS messages from 911 Restoration, we may send text messages related to appointment reminders, service updates, promotions, customer support communications, or other information related to our services.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP or QUIT. For help, reply HELP or contact us at 877-643-5766 or info@911restoration.com.
Carrier-Required Privacy Statement (SMS): We do not share phone numbers collected for SMS consent with third parties for marketing or promotional purposes. This statement is required for SMS compliance and should not be removed or materially altered.
4. Information Sharing
We may share personal information with trusted service providers who assist us with business operations such as website hosting, communication platforms, analytics, and customer support. These providers are permitted to use personal information only as necessary to perform services on our behalf and are required to maintain confidentiality.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You may:
Opt out of SMS communications at any time by replying STOP or QUIT
Request access to, correction of, or deletion of your personal information, subject to applicable laws
Contact us with privacy-related questions or concerns
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
8. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us: